Terms & Conditions

Last updated: 2/10/25

Welcome to OurLocalExpert.co.uk (“we,” “our,” or “us”). By accessing or using our website and printed guide (the “Site”), you agree to these Terms and Conditions. If you do not agree, please do not use the Site.

1. Purpose of the Website

OurLocalExpert.co.uk is an online platform where customers can post and read reviews about tradespeople in the UK. We aim to provide a fair and transparent space for customers to share genuine experiences.

2. Eligibility

  • You must be at least 18 years old to post a review.
  • By posting content, you confirm that the information you provide is true to the best of your knowledge and experience.

3. User Reviews and Content

  • You are solely responsible for the content you submit.
  • You agree not to post:
    • False, misleading, or defamatory statements
    • Content that infringes intellectual property rights
    • Offensive, discriminatory, or unlawful material
  • We reserve the right (but are not obliged) to moderate, edit, or remove content at our discretion.

4. Tradespeople Profiles

  • We do not endorse, verify, or guarantee the quality of services provided by tradespeople.
  • Any reliance on reviews or profiles is at your own risk.

5. Intellectual Property

  • All content on this Site (excluding user-submitted reviews) is owned by or licensed to us.
  • You may not copy, distribute, or use our content without permission.
  • By submitting a review, you grant us a non-exclusive, royalty-free licence to display, use, and share your content in connection with the Site.

6. Liability Disclaimer

  • Reviews reflect the opinions of users and not of www.OurLocalExpert.co.uk
  • We are not responsible for the accuracy, reliability, or outcomes of any services provided by tradespeople listed on our Site.
  • To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of the Site.

7. Data Protection & Privacy

  • We handle personal data in accordance with UK GDPR and the Data Protection Act 2018.
  • For more information, please see our [Privacy Policy].

8. Account Suspension or Termination

We may suspend or terminate accounts that breach these Terms, submit fake reviews, or misuse the Site in any way.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and continued use of the Site means you accept the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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