Torbay Blinds Ltd.

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• 5 stars

  Mrs W

  Torquay

  10 Aug 2023

  Fantastic service and finished blinds. Staff very efficient and friendly.

• Brian Slater

  Torquay

  19 Jan 2023

  First class company and service. They go the extra mile .

• Mr Tidball

  Exeter

  27 Feb 2019

  They were very informative at explaining the different choices for blinds in the conservatory. They explained the pitfalls of different blinds – without their advice I might have chosen the wrong type. None of the other companies I spoke to explained this.They did exactly as we asked. They are very good.

• Mr & Mrs Marshfield

  Livermead, Torquay

  1 Feb 2019

  They provided excellent service. We were looked after by a very personable gentleman who really knew his business. They were very efficient, and kept us informed of what was happening all along. They were extremely good value for money for the products that we received. They recommended a particular type of blind (honeycombed design) the benefits of which have been immeasurable – they keep out the sun and also insulate very well. When you put the blinds down you can immediately feel the difference in temperature. We are thrilled with the finished job.We used them because they… [read more]

  had been recommended to us. We have used other local installers of blinds, but they’re just not in the same league. We are very happy to recommend Torbay Blinds. First class service.

• RL

  Totnes

  28 Jan 2019

  Torbay Blinds measured and fitted 8-9 blinds throughout a new build bungalow. James came out to give us advice and measure up. All blinds were fitted satisfactorily.

• Kevin

  Torquay

  21 Jan 2019

  We ordered over £2.5k of blinds form Torbay Blinds. Initially they were good in visiting our property, but when we wanted an extra window included, they didn’t send a full quotation. I also gave them a comparable ‘like for like’ quotation of a competitor and the owner agreed to look at what he could do on price for us. He failed to do this and I had to chase numerous times for him to call us to get the full quote. This all wasted valuable time and I was spoken to very rudely by a colleague there when chasing the… [read more]

  quote from the owner. As we’d invested so much time in Torbay Blinds and we knew one of their fitters, we eventually placed the order, but I so wish we hadn’t!! They were a few weeks late installing the blinds (although I will say the blinds were a good quality and well fitted). They took away our existing tracks and blinds without permission as I wanted to use them elsewhere and had told them this when ordering (conveniently they don’t remember this) and threw them in the skip I was told when I called them – they stated it was part of their service. One off the blinds in a bedroom was not black-out as ordered, but to be fair, they immediately rectified this. Despite numerous requests for the business owner to call me about the problems we had encountered, he failed to do so and eventually wrote me a letter accusing me of being abusive because I’d got so frustrated and raised my voice on the phone to one of his colleagues. So overall a terrible service but good quality blinds and fitting.

  Based on this review, OurLocalExpert removed Torbay Blinds from our website while we investigated the matter further.
  We considered the customer’s feedback shown, we discussed the job in question with Torbay Blinds, we spoke to 3 customers from the last 12 months, and we reviewed our own records on feedback for Torbay Blinds for the 5 years they have featured in OurLocalExpert.
  Based on this investigation we decided to keep Torbay Blinds in the OurLocalExpert guide, because we are confident that the next customer calling Torbay Blinds will receive good service and good quality products. If we did not have this confidence in Torbay Blinds, we would remove them.
  Part of our confidence in comes from a review from my own father who used them and thought they were excellent. Nick LocalExpert, Publisher.

• d wiiley

  chudlegh

  2 Nov 2017

  A great team from ordering to fitting.