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Why do people use Our Local Expert?

on Thursday, 09 July 2009. Posted in Why You Can Trust Our Local Expert, Advice

“I like your directory - great idea - wheedles out the baddies of the trade world!” Julie P-F, Honiton

We aim to be the first place you look for local experts you can trust, for people you would be happy to have in your home. The sort of people you would recommend to a neighbour for their quality service and good workmanship.

Please don’t just use this website just for tradespeople like builders, plumbers, electricians, decorators and roofers. We also receive recommendations for local garages, computer repairs, also specialist food and farm shops, restaurants, and caterers; wedding and function hire; complementary therapists; in fact pretty much any service where you would want a recommendation.

As well as this website we also publish a free printed local directory. Please contact us if you'd like a copy.

We started with our East Devon guide in 2007 under a different name. We received such great response from the local community that we have decided to expand into different areas – starting with Exeter in 2009, and Teignbridge and Torbay in 2010.

Our directory is only as good as the recommendations we receive from people like you, so please do keep telling us about:
local businesses you recommend ,
local businesses you don’t recommend and
telling us how you get on with the businesses we currently feature

We differ from other directories because we have a genuine local presence, and we are a small local business ourselves.  This means that we can apply our local knowledge, integrity and discretion, when many automated websites are liable to abuse by fake reviewers.  Please see our Quality Control page to understand more about how we deal with the reviews you send us.

Please let us know what you think, either using our ‘feedback’ page, or see our ‘contact us’.


Why do people use

Here’s what some of our readers have told us:

"Your booklet has been an immense help in finding reliable, courteous and helpful tradesmen all of whom I will have no hesitation in recommending to others."
Timothy Green, Exeter

"When you’re recently widowed and need your boiler serviced, you don’t feel you can just trust anyone in the Yellow Pages."
Val H, Kingskerswell

“I was delighted to receive this little book and to have a handy list of tradesmen recommended. It will be invaluable to us newcomers when we look for a reliable service.”
Sheila McB, Honiton

Great for an old person / single lady like me. Nice, independent businesses”
Olive H, Exmouth

"Your guide is such a good idea – not only if you’re new to an area.  I’ve been here five years now and found this particularly helpful to find a reliable plumber.  I find it very useful."
Mrs Roll, Exeter

"Put it this way, although it came through my door, I’ll be keeping hold of it.  I like the way it has testimonials, and it tells you more about the business than just what you’d find in the yellow pages.  It contains local people – some things through my door are for companies in Torquay, which is no use to me. "
Paul Day, Newton Abbot.

“I like the layout, and found it extremely easy to use – I shall certainly be making good use of it”
Cyril R, Clyst St Mary

A brilliant idea to have a local directory of trades people who are reliable and trustworthy”
Di H, Topsham

"Thank you for what you do at Our Local Expert.  It gives us more confidence when we are calling tradesmen."
Mr and Mrs Durston, Milber, Newton Abbot

“This book is brilliant – it provides a most excellent service, as it can be a problem to know who to approach when you need work done. It’s nice to have people recommended”.
Mrs B, Newton Poppleford

“Thank goodness for your little book”
80yr old lady, Sidmouth, who used one of our featured businesses for a new computer, installation and lessons.

“….an excellent resource…….always the first place I look for local tradesmen.”
Martin D – Woodbury

"I’ve been using your book all morning and I think it’s brilliant! When you’re new to an area you don’t know where to start, and it’s hard to know who to trust from the other books of listings."
Helen S, Sidmouth

"I like your listing ethos as it is very hard to find trusted tradesmen”.
David C, Whimple

“I took his name (Jack Burgess Aerial suppliers) from your book. He lived up to all claims: helpuful, considerate, punctual and professional
Jill R, Ottery St Mary.

"We’ve had an elderly lady from Budleigh started as a new customer. Her husband had recently died, and he’d previously done all the things like looking after the cars. She got our name from your book’.
Anecdotal – from Danny at M+D Motors, Exmouth