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Terms and Conditions

As publishers, we act in good faith in featuring businesses that have been recommended to us and make every reasonable effort to ensure that information is up to date. Not all businesses recommended to us choose to feature, and there is a cost to feature. We are not the agents of any of the businesses featured and we do not accept any responsibility for any consequence arising from the employment of any person or business appearing in this publication. We do not accept responsibility for any inaccuracies errors or omissions; or for the products or services appearing in this publication.

You should not rely on the content of the Our Local Expert when making important financial, personal or business decisions. For such decisions you should seek the advice of professionals whose advice is appropriate for your circumstances.

All website links from www.ourlocalexpert.co.uk that connect to other sites are listed only for your information and convenience – we do not endorse these sites or the accuracy of their contents. We cannot ensure or guarantee the security of any information transmitted over the Internet.

When contracting work, you contract directly with the business listed, not with us. We cannot guarantee work or availability. We recommend that you satisfy yourself with the quality of contractors work. We are not liable for consequential loss.

Competition Terms and Conditions

Your feedback and recommendations are essential to ensure the quality of Our Local Expert.  We need to know what you think about the businesses we currently feature, and others you think are good enough to appear.

Please send your feedback using our recommendations page – you might even win a prize (drawn annually)!

Prizes

 Readers recommending a Teignbridge or Torbay business could win:

£50 towards a quality meal at The Thatched Cottage in Kingsteignton.

Readers recommending East Devon businesses could win:

£50 to spend with any of the quality local independent businesses we feature.

Readers recommending Exeter businesses could win:

£50 to spend on top quality meat from PipersFarm.com or a family ticket to the Quay Climbing Centre, Haven Banks.

Prize Winners

In March 2012, Yehudi Levine of Sneatharpe near Honiton enjoyed home-smoked food as part of the meal he won  – read Yehudi's review of the Holt, Honiton and see pictures here.

Earlier that month, Anne England from Kingskerswell was delighted to hear she’d won a meal at Riverford Field Kitchen, after recommending several local businesses that she uses and trusts, for our Teignbridge and Torbay guide.

In January 2011, Exeter builder Mark Davies picked Exeter reader Angela Samuels to win a meal at award-winning Topsham restaurant Oliva – famous for their tapas .  She increased her chances of winning dramatically by recommending 10 businesses (you are entered into the competition once for each business you recommend).

In November 2010, three readers were chosen from about 70 names to win a local prize.  Each reader had contacted us to recommend a quality East Devon businesses that they use and trust.

Douglas Hay from Colaton Raleigh enjoyed a meal at Oliva Mediterranean Restaurant in Topsham (Devon Life restaurant of the year 2008,9,10).

Jen Weatherall from Whimple, and Sheila Tongue from Exton, both won £25 of vouchers to spend at Joshua’s Harvest Store in Ottery St Mary - perfect for wholefoods, local food, specialist foods and gifts. 

Terms and Conditions of Reader Competition

You will be entered into the prize draw once for each business you recommend.

Recommendations for the East Devon competition to be received by 31st March 2018
Recommendations
for the Exeter competition to be received by 30th April 2018
Recommendations for the Teignbridge and Torbay competition to be drawn and notified by 30th September 2017.

No more than one prize will be awarded to any one entrant.  Winners will be drawn by the publisher, and the publisher's decision will be final. 

This Competition is organised by Nicholas Hall of Alexandria Road, Sidmouth, EX10 9HD, “The Publisher”.

The publisher reserves the right to cancel or amend the Competition, the Competition Notice or these Rules at any time without prior notice. Any changes will be posted within these Rules.

In the event of any dispute regarding the Rules, Competition Notice, conduct, results and all other matters relating to a Competition, the decision of The Publisher shall be final and no correspondence or discussion shall be entered into.

Qualifying Entrants


To qualify to enter the Competition you must have received and paid for services from the business you recommend.  The Publisher reserves the right to verify the eligibility of all entrants.

By entering the Competition, you hereby warrant that all information submitted by you is true, current and complete.

The Publisher reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these terms and conditions.

In the event that any entrant is disqualified from the Competition, The Publisher in his sole discretion may decide whether a replacement contestant should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Rules.

Competition Entries


Each person’s name shall be entered once for each recommendation provided.

Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.

There is no purchase requirement to enter the Competition, other than the purchase of services from the business recommended.

Proof of posting cannot be accepted as proof of delivery. The Publisher cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control.

Entrants should note that The Publisher does not accept responsibility for the return of any Competition entries.

Prizes


Prize winners will be chosen at random, from all qualifying entries as per the dates specified in the Competition Notice. In all matters, the decision of The Publisher shall be final and no correspondence or discussion shall be entered into.

Prize winners will be notified by the same manner as the entry was received (telephone, letter, or Email).

Return of any prize notification as undeliverable, or failure to reply within 7 days of notification, may result in disqualification and selection of an alternate winner. 

Only one prize per entrant will be awarded.

Claims for prizes must be made within the timescales specified by the prize suppliers.

Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.

Prizes are non-transferable and there is no cash alternative. The Publisher reserves the right to substitute prizes of equal or greater value at any time.

Prizes are awarded at The Publisher’s discretion and no prizes will be awarded as a result of improper actions by or on behalf of any entrant.

All materials costs, are the sole responsibility of the prize winner.

Intellectual Property Rights


Furthermore, any information submitted by you must be personal to and relate specifically to you. You hereby warrant that the information which you submit and/or distribute will not infringe the intellectual property, privacy or any other rights of any third party, and will not contain anything which is libellous, defamatory, obscene, indecent, harassing or threatening. If relevant, The Publisher reserves the right, but not the obligation, to screen, filter and/or monitor information provided by you and to edit, refuse to distribute or remove the same.

Liability


The publisher cannot accept any responsibility for any damage, loss, injury or disappointment suffered by any entrant entering the competition or as a result of accepting any prize. The Publisher is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, or providers, computer equipment, software failure of any email or entry to be received on account of technical problems or traffic congestion on the Internet, telephone lines or at any web site, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer or mobile telephone related to or resulting from participation or downloading any materials in the Competition.

Data Protection and Publicity


Winners may be requested to take part in promotional activity and The Publisher reserves the right to use the names and addresses of winners, their photographs and audio and/or visual recordings of them in any publicity.  The Publisher will only do this with the entrant’s consent.

Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent.  The Publisher will need to share winners’ details with the prize providers.

By entering the competition, the entrant agrees that The Publisher can use their recommendation and/or testimonial, also their name, for the purpose of inviting new businesses to feature in Our Local Expert.  Entrants can forgo this agreement and still enter the competition, but they must declare this to The Publisher.

Jurisdiction


The Competition and the terms and conditions of this agreement will be governed by English law.

How to contact us

You can contact us in relation to this competition

by writing to:  Nicholas Hall, Our Local Expert, Alexandria Road, Sidmouth EX10 9HD

by email to:  This email address is being protected from spambots. You need JavaScript enabled to view it.

via the website:  see our feedback page

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